Panoramas Digital Marketing
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Privacy Policy

Privacy Policy

V-1.1 – Last Updated: 01-Feb-24

1. Introduction

Panoramas Digital Marketing, hereinafter "We" or "the Company", is committed to protecting and respecting your privacy. This privacy policy establishes how we treat and protect the personal data that we collect from our users or that our users provide to us. We value the trust you place in us and we are committed to protecting your privacy.

This privacy policy applies to our website, mobile applications and other online services ("Services"), and describes how we collect, use, share and protect your personal data. By using our Services, you accept the practices described in this policy.

Please read this privacy policy carefully and ensure you understand it. If you do not agree with our terms or practices, we recommend that you do not use our Services.

2. Definitions

Throughout this privacy policy, we use various terms that require a definition. Below are some key definitions:

  • "Personal Data": Refers to any information that identifies or can be used to identify a person, including, among others, name, email address, mailing address, phone number, account information and other information that you provide to us or that we collect about you.
  • "User" or "You": Refers to any person who uses or interacts with our Services.
  • "We", "Our" or "The Company": Refers to Panoramas Digital Marketing, responsible for the treatment of your Personal Data in accordance with this privacy policy.
  • "Services": Refers to our website, mobile applications and any other online service provided by us.

3. Data Controller

PANORAMAS DIGITAL MARKETING, S.L. (hereinafter, "PANORAMASDMKT"). Valle 62, Piso 2 Apto C – Caballito – 1424 Buenos Aires. (+54) 9 11 2336 5297

4. Purpose of Data Processing

The personal data of the user of our Services will be processed for the following purposes:

  • P.1: Respond to requests for information and/or queries made by the User. The data processed for this purpose will be kept until the request for information and/or consult has been answered. The legal basis for the treatment is the consent of the interested party.
  • P.2: Keep the User informed, including by electronic means, about the products, services and news of PANORAMASDMKT. The data processed for this purpose will be kept until the User withdraws their consent to receive such communications. If the User does not consent to the processing of their data with this purpose, they must check the box enabled for the effect on the Website. The legal basis for the treatment is the consent of the interested party.
  • P.3: If you use the "work with us" section, the data provided by the User will be processed to respond to your job application and, where appropriate, allow you to opt for a job in PANORAMASDMKT. The data processed for this purpose will be kept until the User revokes their consent. The legal basis for the treatment is the consent of the interested party.

5. Legitimacy of Data Processing

The processing of the User's personal data is based on different legal bases, among which may include:

  • User Consent: In many cases, we will obtain your explicit consent to treat your personal data, especially for purposes that require your authorization.
  • Compliance with a Contract: When it is necessary to fulfill a contract or carry out measures at the User's request before entering into a contract.
  • Compliance with Legal Obligations: To comply with our legal and regulatory obligations.
  • Legitimate Interest: In certain cases, we may process personal data based on our legitimate interests or those of third parties, provided that these interests do not prevail over your fundamental rights and freedoms.

6. Personal Data Collected

We collect different types of personal data in function of the purpose of processing and the User's interaction with our Services. The types of personal data we may collect include, among others:

  • Contact information, such as name, address, email address, phone number and mailing address.
  • Profile data, such as username and password.
  • Identification data, such as identification document number.
  • Demographic information, such as date of birth, gender and location.
  • Transaction data, such as details of payments and purchases made.
  • Browsing data, such as IP addresses, browser information and browsing patterns.
  • Data generated by the use of our Services, such as information about interaction with the site web and responses to the Chatbot.
  • Data provided in job applications, such as work experience and academic background.

6.1. Use of the pdmkt-rrss Application

Our application pdmkt-rrss is used exclusively for connecting and publishing content on social media platforms (such as TikTok) on behalf of our clients. To do this, we request access to the official APIs of these platforms in order to manage the publication of multimedia content and the management of authorized profiles. We do not use this information for purposes other than facilitating the digital communication and presence of our clients.

7. User Rights

The User can exercise against PANORAMASDMKT the following rights:

  • Right of Access: Right to obtain information about whether we are treating your personal data and, if so, to obtain access to that data.
  • Right of Rectification: Right to request the correction of inaccurate or incomplete personal data.
  • Right of Erasure: Right to request the erasure of your personal data in certain circumstances.
  • Right to Restriction of Processing: Right to request the limitation of processing of your personal data in certain circumstances.
  • Right to data portability: right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and the right to transmit that data to another controller.
  • Right to object: the right to object to the processing of your personal data in certain circumstances, including processing for purposes of direct marketing.
  • Right not to be subject to automated decisions: right not to be subject to a decision based solely on automated processing, including the creation of profiles, which produce significant legal effects.

To exercise these rights, the User can send their request to the following address: Valle 62, Piso 2 Apto C – Caballito – 1424 Buenos Aires, or to the email address .

8. Data Recipients

The personal data of the User may be shared with the following persons or entities:

  • Public administrations: In compliance with legal and regulatory obligations, we may share personal data with government authorities or other public administrations when required by law.
  • Banking entities: In the process of billing and payment management related to our products and services, we may share personal data with banking entities or other financial intermediaries.
  • Relevant Companies: According to the purpose of keeping you informed about products and services, the User's data may be communicated to companies belonging to specific sectors of activity, such as textile, fashion, leisure and entertainment, sports, food and drinks, beauty and personal care, telecommunications, financial, insurance, travel, real estate, construction, training, consumer goods, automotive, security, energy, water and NGOs. This will be done with the purpose of these companies being able to send you commercial communications related to their products, services and news.

9. International Data Transfers

In certain cases, the data of the User may be transferred outside the European Union (EU) or other jurisdiction if necessary to fulfill the purposes established in this privacy policy. In case of international data transfers, these will be carried out in accordance with applicable data protection laws and the necessary guarantees, such as standard contractual clauses.

10. Security Measures

We have implemented technical and organizational security measures to protect User's personal data against loss, unauthorized access, disclosure, and alteration. These measures include, among others, the use of firewalls, data encryption, restricted access to personal data and access controls to the system.

11. Data Retention

Personal data will be kept for the time necessary to fulfill the purposes set out in this privacy policy, unless a longer retention period is required or permitted for legal, tax or regulatory reasons, or to resolve disputes or enforce our agreements.

Retention periods may vary depending on the purpose of processing and the type of data involved. Generally, we will keep personal data as long as there is a contractual relationship with the User and for an additional period after its completion, in accordance with applicable laws and statutory limitation periods.

12. Cookies and similar technologies

We use cookies and similar technologies in our Services to improve the user experience, analyze traffic and personalize content. You can get more information about how we use cookies and how you can manage your preferences in our Cookie Policy.

13. Minors

Our Services are not directed to minors under 16 years old. We do not knowingly collect personal data from minors under 16 years old. If you are a parent or guardian and are aware that your child has provided us with personal data without your consent, please contact us so we can take the appropriate steps.

14. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any change will be published on this page and, if necessary, we will notify you by email or through our Services. We recommend that you review this policy periodically to be aware of any updates or changes.

15. Consent and Revocation

In the processing of User data whose legitimacy is based on the consent provided by the User, the User has the right to withdraw such consent at any time, without affecting the lawfulness of the treatment based on the consent prior to its withdrawal.

16. Complaints and Supervisory Authority

If you consider that your privacy rights have been violated in any way, you have the right to file a complaint with the relevant data protection supervisory authority.

This privacy policy comes into effect as of the date of its last update and is subject to periodic changes. We recommend that you review it periodically to stay informed of our most recent privacy practices.

17. Final Provisions

Any additional provision or final clauses, including dispute resolution provisions, applicable law, competent jurisdiction and other relevant provisions.

18. Date of Last Update

The date of the last revision of this privacy policy is 13/09/2023. Any change made after this date will come into effect as of the date of the update.

19. Contact

For any questions, comments or queries related to this privacy policy, or to exercise your privacy rights, you can contact us in the following ways:

  • Address: Valle 62, Piso 2 Apto C – Caballito – 1424 Buenos Aires.
  • Contact Email:
  • Contact Phone Number: (+54) 9 11 2336 5297